No Refunds or Exchanges

I do not offer refunds or exchanges for:

• Personalized or customized items already processed.
• Delays due to an incorrect address provided by the customer.
• Customer errors in personalization requests.
• Customer misconceptions (please read product descriptions carefully).

Address Accuracy

Please ensure your address is up-to-date and accurate. Delays or lost items due to incorrect addresses provided by customers are not eligible for refunds or exchanges.

Refunds & Exchanges Offered

I do offer refunds and exchanges for:

• Broken items (photos required).
• Lost in mail (not due to incorrect customer address).
• Incorrect personalization due to my error.
• Orders not yet processed or materials not yet used.

Important Reminder

Please double-check your personalization requests, names, dates, and ages during purchase to ensure accuracy. Carefully review all product details to avoid misconceptions.