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INSTRUCTIONALS & FREQUENTLY ASKED QUESTIONS
Cake Topper Questions:
WHY IS MY CAKE TOPPER BACKWARDS?
All acrylic products are equipped with protective film that would need to be removed when received or ready to place on the cake!
WHAT MATERIAL ARE OWLTOPTHAT CAKE TOPPERS?
OWLTOPTHAT only uses the highest quality 3mm Food safe Acrylic Sheets.
WHAT SIZES DO CAKE TOPPERS COME IN?
Owltopthat Cake Toppers come in a variety of sizes: 5 inch, 6 inch, 7 inch, and 8 inch.
What does "Design Orientation" mean?
the sizes are based on design orientation rather the design itself is more height than width or vise-versa.
Example: 8 inch (Width) orientation design would be 8 inch width. 8 Inch (Height) orientation design would be 8 inch height (not including cake sticks - optional)
CAKE TOPPER
SIZE GUIDE
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Happy Quarantine Birthday Cake Topper
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Basketball with Name and Age Personalized Birthday Cake Topper
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PRIMARY MEASURMENT: WIDTH
CAKE TOPPER DESIGN ORIENTATION: HORIZONTAL
AVAILABLE SIZES: 5 inch, 6 inch, 7 inch, 8 inch
AVALABLE COLORS: BLACK, GREY, BROWN, WHITE, DARK BLUE, LIGHT BLUE, RED, PINK, GREEN, ORANGE, PURPLE, YELLOW
PRIMARY MEASURMENT: HEIGHT <br>(NOT INCLUDING CAKE STAKES)
CAKE TOPPER DESIGN ORIENTATION: VERTICAL
AVAILABLE SIZES: 5 inch, 6 inch, 7 inch, 8 inch
AVALABLE COLORS: BLACK, GREY, BROWN, WHITE, DARK BLUE, LIGHT BLUE, RED, PINK, GREEN, ORANGE, PURPLE, YELLOW
Cutting Board Questions:
What material are the cutting boards made from?
Bamboo Cutting Boards
⦁ Strong Wood Bonding
⦁ Cut Resistant Surface
⦁ Less Bacteria Buildup
⦁ Makes a great gift
⦁ Sustainable Resource
⦁ Flip Side to use for Cutting
What are the sizes of the Cutting Boards?
Our Custom Engraved Display Cutting Boards are a large 9.5" x 12.5" inches.
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Shipping Questions:
How do you ship your items?
We have spent years perfecting our shipping method for the safest shipping outcome.
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CUSTOMER PRODUCT PROCESS
1
CUSTOMER DECIDES
This is the most important step is to decide what product would be the perfect topper, display, or commemorative gift for the occasion!
2
PERSONALIZE PRODUCT OPTIONS
Such options depending on the product chosen. we have a wide variety of varients, sizes, colors, and personalization options to best fit our customers needs.
3
SHIPPING SELECTION
Select from a wide variety of shipping methods from USPS FIRST CLASS to EXPRESS PRIORITY for the fastest safest shipping options. (This does not change processing time, only shipping duration time)
4
ORDERING PROCESS
Once we receive your special personalized or standard order you fit right in line with other customers. Normally within 7-10 business days we get to processing your order.
5
PACKING PROCESS
Once your order is complete and ready to be packed we have spent years perfecting our shipping packing methods for the least percentage chance of damage during shipping.
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PRODUCT SHIPPING
Normally the day your order shipping notification is received it goes out that day. Using your slected shipping method chosen.
